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DVD - Handling Tricky Customer-Service Issues in Self-Storage

Learn how to effectively address difficult customer-service situations in self-storage, including procedures to put in place, how to initiate contact and how to close an interaction once resolution is reached.
$29.00

DVD - Self-Storage Facility Auditing: Does Your System Meet Up-to-Date Standards?

Learn when, why and how to conduct a self-storage audit to keep your business running optimally. Topics include site-performance standards, tips on selecting an auditor, what experts look for, and more.
$29.00

DVD - Refurbishing Your Self-Storage Facility

Learn how to add value to your existing property, increase curb appeal and attract customers with facility refurbishing. Topics include the property review, budgeting, scheduling, hiring contractors and more.
$29.00

DVD - Planning Your Self-Storage Exit Strategy

Get information for your self-storage exit strategy including how to market your facility for sale, obstacles that can kill the deal, tax considerations, succession strategies, reinvestment options and more.
$29.00

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