Privacy policy

Our Commitment to Privacy

VIRGO and the Inside Self-Storage Store have created this privacy policy to describe the information practices of the store.insideselfstorage.com website (the “Site”). At VIRGO, we take privacy seriously. As part of this dedication to your privacy, we want to let you know what information we collect when you come to our Site, why we collect it and how we use it to improve your experience.

We will treat your personal information in accordance with the privacy statement in place at the time of collection of such information, or as you otherwise consent. By using the Site, you are agreeing to the terms of the Site’s privacy policy.

Information You Volunteer

Personally identifiable information is information that can identify you, such as your full name, e-mail address, postal address, telephone number, and fax number.

We collect personally identifiable information you choose to provide to us when you register for the Site or otherwise communicate with us. When you provide this information to us, you are no longer anonymous. We also may receive information about you from other sources and add it to the information you have provided to us.

If you purchase products on the Site, you may choose to provide us with your credit card information.

Anonymous Information We Collect

We use cookies and other Internet technologies to enrich your online experience by managing the Site and e-mail programs. Our cookies do not contain any information, in itself, that is personally identifiable.

Cookies

If your browser is set to allow cookies, we may store small amounts of information on your computer about what parts of the Site you have visited and what features you like best. We also may use cookies to identify visitors so they don't have to re-enter their usernames and passwords. By allowing us to understand how you use our Site over time, cookies can help us provide you with a better, more relevant online experience.

The cookies we store on your computer are not accessible on any other companies' websites.

Some ads on our Site are provided by outside companies. If these ads contain cookies, they can be accessed only by those advertisers; we do not have access to them.

Most browsers allow you to modify your security to accept or reject cookies. You need not have cookies turned on to visit our site, but without them, your access to some areas may be limited.

Pixel Tags

VIRGO may use pixel tags, also known as Web beacons, clear gifs, or Web bugs. Pixel tags help us improve our understanding of our web traffic and visitor behavior, as well as gauge the response to our promotional efforts. This information is non-personally identifiable and is used solely for the purposes of better understanding how our visitors use our site.

If you wish, you may disable pixel tags by setting your browser to omit images and disable JavaScript.

Online Ad Serving

VIRGO uses an industry-standard, third-party service to serve advertisements when you visit the Site or open our e-mails. This company may use cookies and pixel tags to collect non-personally identifiable information about your visits to our and other websites to provide you with relevant advertisements about products, services, and events during your visit to our website. They can also provide us with an analysis of traffic patterns and monitor advertising efforts.

Online Analytics

VIRGO uses Omniture, an industry-standard, third-party, online-traffic analysis company, to track and analyze visitor usage of our Site. All information tracked by Omniture on behalf of VIRGO is non-personally identifiable. To view the privacy policy of Omniture, please go to www.omniture.com/privacy/policy. If you do not wish to allow session visitation information to be aggregated and analyzed by Omniture, you may opt out by visiting www.omniture.com/privacy/product.

How We Use Your Contact Information

We may use your contact information for any of the following reasons:

  • To send you notices for subscription renewal
  • To provide you with information about products or services you've ordered, including Web, digital content, DVDs, events and tradeshows

When you download digital content or register for a webinar on any VIRGO site, your contact information may be shared with our sponsor.

We may also use your contact information to ask for your input to help in our research about our services, events, or products or to provide you with additional information about this Site and about other VIRGO products, services, or events we think might be of interest to you.

All promotional and research e-mail messages you receive from us will include an option to opt out of future e-mail communications from that particular VIRGO business.

We may also send you e-newsletters with targeted, relevant content. Each e-newsletter will provide you with an opportunity to opt out of that particular e-newsletter.

In some cases, we may send you relevant, carefully screened offers from reputable third-party businesses or organizations. Many of our customers appreciate receiving these offers because they relate to their business or occupation. However, you will always be able to opt out from receiving future third-party offers. When you download digital content or register for a webinar on any VIRGO site, your contact information may be shared with our sponsor. If you do not wish to receive special offers from our sponsor, you may simply e-mail us at and specify which promotion or list you would like to opt out of.

Information We Share with Third Parties

We provide contact lists to third-party companies we have employed to provide us with specialized services, including customer service, subscription fulfillment, research, statistical analysis, list cleansing, postal mailings, e-mail and fax deployment, telemarketing, and other information services. In compliance with privacy laws, we also provide our opt-out lists to those third-party companies so they can be suppressed from the communications those companies send on VIRGO's behalf. We only deal with third-party companies whom we believe share our commitment to privacy and who will keep your information secure. From time to time, our sponsors wish to contact our subscribers who have indicated an interest in the products, services or events publicized. If you do NOT wish to have your e-mail address shared with that sponsor, you may contact us at

Information Transfer

VIRGO is based in the United States of America. Any information you provide may be stored and maintained in a secure database in the United States.

In the case of a change of ownership or a merger involving VIRGO or any business that is part of VIRGO, your contact information associated with that business would be one of those transferred assets.

How We Keep Your Information Secure

We use reasonable precautions to prevent unauthorized access, maintain data accuracy and ensure the correct use of information.

When we contract with other companies to provide us with services, we only share personal information with those that we believe share our commitment to privacy and information security. However, we are not responsible for any breach of security or for the actions of these parties.

Children's Privacy

VIRGO's websites are not intended for use by children, especially those under the age of 13. No one under the age of 13 should provide any personal information or participate in any forums, chats, or online discussions. Minors under the age of 18 are prohibited from making purchases, including subscriptions, on our sites. Please discourage your children from providing any personal information about themselves to anyone in any public discussion areas.

Terms of Use

By using any of our websites, you consent to our use of your contact information as it is outlined in this privacy statement.

VIRGO reserves the right to access and disclose personally identifiable information to comply with applicable laws, lawful government requests and any orders of the court.

We have the right to change our privacy statement from time to time. Visitors are encouraged to review this privacy statement periodically so they have the most current information. Your continued use of this site constitutes your acceptance of this entire privacy statement.

How to Reach Us

If you wish to opt out of receiving e-mail, faxes, or phone calls from any VIRGO business, please send an e-mail to and specify what promotion or list you wish to opt out of.

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