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Handling Tricky Customer-Service Issues in Self-Storage

Learn how to effectively address difficult customer-service situations in self-storage, including procedures to put in place, how to initiate contact and how to close an interaction once resolution is reached.
$19.00

Perfecting Your Self-Storage Sales Presentation

Learn ways to improve your self-storage sales presentation, conversion rate and bottom-line profitability, including how to set yourself apart from competition by building value and trust with each customer.
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$29.95
$15.00

Delivering the Total Service Experience to Self-Storage Customers

Learn how to handle inquiries, promote positive "chemistry" between your self-storage company and customers, handle customer objections and complaints, avoid common service mistakes and more.
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$29.95
$15.00

Handling Customer Reviews and Complaints in a Facebook World

In this age of social media and online reviews, it’s critical to craft a social customer-service strategy. Learn how to better serve self-storage customers online, respond to upset customers online and more.
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$29.95
$15.00

Plugging the Holes in Your Customer Pipeline: How to Stop Losing Sales to Competitors

Why convert only 30 percent of potential renters? Learn how to identify and plug the holes in your sales pipeline, use technology to track and convert leads, use proper follow-up techniques and more.
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$29.95
$15.00

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