Speaker: Mike Schofield, President and CEO, MiniCo Insurance Agency
Format: DVD (USPS Shipping Required)
Duration: 55 minutes
NOTE: Please allow up to three business days for the processing of your order.
What to Do When the Nightmare Comes True: Disaster Management in Self-Storage
Fire, flood, hurricane, injury, theft and … the unknown? Disaster can come in many forms in the self-storage industry. To mitigate loss, it’s critical to be prepared—not only before a catastrophe but during the aftermath. Our presenter will discuss common risk-management strategies including disaster planning, insurance coverage and staff training. He’ll also offer considerations for managing claims and communicating with customers and staff in a crisis.
You’ll learn:
- Different types of catastrophic perils for self-storage
- How to create and implement a written disaster plan
- How to manage insurance claims
- How to effectively communicate with customers and staff during a disaster
- Disaster-management case studies
This product will also be available as an on-demand video sometime in late June. In DVD format, it is included as part of the following discount packages:
