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Picture of DVD - The Age of the 'Unreasonable Consumer': Tech Essentials for Self-Storage, Today and Tomorrow

DVD - The Age of the 'Unreasonable Consumer': Tech Essentials for Self-Storage, Today and Tomorrow


How is self-storage being impacted by the “age of the unreasonable consumer”? Learn about the customer-communication strategies and technological essentials that are necessary for tenant convenience.
$29.00
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Speaker: Phil Murphy, President, Next Door Self Storage
Format: DVD (USPS Shipping Required)
Duration: 47 minutes

NOTE: Please allow up to three business days for the processing of your order.

The Age of the 'Unreasonable Consumer': Tech Essentials for Self-Storage, Today and Tomorrow
Today’s “unreasonable consumer” enjoys the power of choice and change, but how does this new age of consumerism impact self-storage? Our presenter will break it down, discussing customer-communication strategies, technological essentials for tenant convenience and facility automation. He’ll also offer insight to artificial intelligence, chatbots and social-media-based customer service that may change the industry moving forward.

You’ll learn:

  • How the “age of the unreasonable consumer” impacts self-storage
  • How to create a proactive tenant-communication strategy
  • Which technologies create self-storage opportunities
  • How to use analytics to determine tenant behavior and preferences
  • The impact of artificial intelligence, chatbots and social-media-based customer service

This product is also available as on-demand video, or as part of one of the following discount DVD packages: