Products tagged with 'Sales/Customer Service'
Big savings! This three-DVD package offers a nearly 30 percent savings on individual prices and features self-storage expertise on sales and service strategies to acquire customers and retain their business.
Learn the differences between self-storage phone transactions and walk-in visits, and see actual demonstrations for how to guide customer conversations and successfully close each deal.
This package contains sample exit surveys you can customize and use with tenants, a management-software manual on how to use related program features, and a guide on building a strong referral program.
Do you know when the self-storage customer experience actually begins? Learn about the impact phone skills, social media and curb appeal have on a customer’s experience and how to handle service issues.