Format: 3 DVDs (USPS Shipping Required)
Duration: Approximately 5 hours
NOTE: Please allow up to three business days for the processing of your DVD order.
Self-Storage Ownership 2014: DVD Education 6-Pack
Huge savings! Now you can get all six sessions in the Ownership education track from the 2014 Inside Self-Storage World Expo in one convenient package. This six-session pack saves you more than 20 percent off the individual DVD prices and features self-storage experts discussing important ownership topics. The bundle includes:
- The 5 Costliest Mistakes Being Made By Self-Storage Owners - Learn how to avoid common self-storage operational mistakes by improving manager training, marketing techniques, the facility website, customer conversion and revenue management.
- Self-Storage Manager Motivation and Retention - Learn how to recognize a good self-storage manager (or a bad one) as well as ways to retain key staff, create effective bonus structures, implement pay raises, and improve training results.
- Operations Manual ... What Operations Manual? Developing Self-Storage Policies and Procedures- Learn how to create a self-storage operations manual of policies and procedures for your facility, use it to improve the business, and get employees to embrace and buy in to the new processes.
- Self-Storage Facility Auditing: Does Your System Meet Up-to-Date Standards? - Learn when, why and how to conduct a self-storage audit to keep your business running optimally. Topics include site-performance standards, tips on selecting an auditor, what experts look for, and more.
- Training Your Self-Storage Staff to Create High-Performance Personnel- Learn how to build an effective self-storage training program, including systems and techniques, trainee testing, continuing education, and how to create a supportive, educational employee culture.
- 12 Key Management Reports for Self-Storage and Their Secrets Revealed- Learn which self-storage management-software reports are key to finding the critical benchmarks you need to maximize business income. Discover how to properly read reports, analyze results, and more.
For more detailed descriptions and previews of DVD content, please refer to each DVD’s individual product page by clicking on the linked title.
Individual sessions are also available as on-demand video.