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Products tagged with 'Sales/Customer Service'

The Age of the 'Unreasonable Consumer': Tech Essentials for Self-Storage, Today and Tomorrow

How is self-storage being impacted by the “age of the unreasonable consumer”? Learn about the customer-communication strategies and technological essentials that are necessary for tenant convenience.
$20.00

The Anatomy of a Good Self-Storage Phone-Sales Call and Script

This session will help self-storage managers perfect their phone-sales script and presentation. Learn the five parts of a sales call, how to increase your “kill rate,” closing techniques and more.
$20.00

The Lost Art of Service: Creating a Magical Experience for Self-Storage Customers

We’ve all learned proven techniques to close a self-storage sale, but how do we go above and beyond for our customers? Discover how to take every aspect of the customer experience to a new level.
$20.00

Thinking Beyond the Unit: Add-On Profit Centers for Self-Storage

Add-on profit centers enable operators to increase occupancy, compound profit, eliminate the competition and even raise the value of the property. Find out how to do it all with little to no initial expense.
$20.00

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