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Products tagged with 'Sales/Customer Service'

DVD - Delivering the Total Service Experience to Self-Storage Customers

Learn how to handle inquiries, promote positive "chemistry" between your self-storage company and customers, handle customer objections and complaints, avoid common service mistakes and more.
$39.95
$25.00

DVD - Does Brand Matter in Self-Storage?

Employee management is an essential part of running a successful self-storage operation. This session will help you motivate managers as well as measure and positively influence their performance.
$39.95
$25.00

DVD - Don’t Lien on Me: Avoiding Self-Storage Auctions, What to Do When You Can’t

Learn operational tips and collection techniques to avoid self-storage lien sales as well as the best way to implement procedures if a delinquent account must go to auction.
$25.00

DVD - Generating Revenue From Self-Storage Tenant Insurance and Protection Plans

Learn how a self-storage tenant-insurance or tenant-protection program can be a valuable source of additional revenue. Get tips on choosing a program, training staff, and marketing and selling to customers.
$29.00

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