Inside Self-Storage Store. Products tagged with 'Sales/Customer Service'

DVD - Don’t Lien on Me: Avoiding Self-Storage Auctions, What to Do When You Can’t

Learn operational tips and collection techniques to avoid self-storage lien sales as well as the best way to implement procedures if a delinquent account must go to auction.

$25.00

DVD - Generating Revenue From Self-Storage Tenant Insurance and Protection Plans

Learn how a self-storage tenant-insurance or tenant-protection program can be a valuable source of additional revenue. Get tips on choosing a program, training staff, and marketing and selling to customers.

$29.00

DVD - Great Customer Service in Self-Storage: How to Quit Discounting and Greatly Improve Profit

Get the latest and greatest customer-service techniques and tips a self-storage operation of any size or age needs to close unit rentals at full price.

$39.95
$20.00

DVD - Handling Customer Reviews and Complaints in a Facebook World

In this age of social media and online reviews, it’s critical to craft a social customer-service strategy. Learn how to better serve self-storage customers online, respond to upset customers online and more.

$39.95
$25.00