Speaker: Tron Jordheim, Director, PhoneSmart
Format: DVD (USPS Shipping Required)
Duration: 40 minutes
NOTE: Please allow up to three business days for the processing of your order.
What to Do When It All Goes Wrong: Disaster Planning and Crisis Management for Self-Storage Operations
Like any business, a self-storage facility can be a victim of crime, natural disaster or other tragedy. When crisis strikes, the site manager must be ready to take control of the situation and mitigate damage. Our presenter shares case studies of real-life scenarios and how managers handled them. He provides a checklist of response activity and tips for being prepared in the event of disaster. You’ll learn:
- The crises that can strike a self-storage business
- How to stay calm and gain control of the situation
- First-response actions the manager must take
- How to minimize injury to tenants, staff and property
- Things you can do to be prepared for disaster
This product is also available as on-demand video, or as part of one of the following discount DVD packages: