Speaker: John Traver, CEO, XPS Solutions
Format: DVD (USPS Shipping Required)
Duration: 38 minutes
NOTE: Please allow up to three business days for the processing of your order.
It All Happens on the Phone: Mobile Technology and the Tenant-Centric Experience
Successfully engaging today's tech-savvy self-storage customer hinges on our ability to be accessible and helpful, regardless of how he communicates. The ubiquity of the mobile phone has radically and permanently shifted the way we market, sell and serve. A comprehensive tenant-centric approach isn’t only strongly recommended, it’s a business-critical. Our presenter will share ways to ensure your operation is poised to support modern tenants.
You’ll learn:
- Who the modern tenant is and how he expects to engage with your facility
- The mobile advancements that are driving industry paradigm shifts
- How to develop your comprehensive strategy for providing tenant-centric solutions
- How much time you have to execute this strategy
- How unmanned facilities factor into the equation
This product will also be available as an on-demand video sometime in late June. In DVD format, it is included as part of the following discount packages: