Products tagged with 'Sales/Customer Service'

Bridging the Digital Service Gap: Ways to Humanize Technology in Self-Storage

Discover how to shape tech-based service interactions with humanistic qualities like emotion, conversation and relationships, and learn to bridge the gap between digital and people-led customer service!

$20.00

Can’t Touch This! A Thorough Exploration of the Contact-Free Self-Storage Rental Process

Contactless interactions are all the rage in self-storage. Get vital information on how to obtain identity verification, confirm lease-agreement acceptance, provide customers with unit access and more.

$20.00

Clinch the Deal: 7 Steps to Superior Self-Storage Sales

Learn the ultimate process for transforming self-storage leads into rentals, including what to say and how to say it when the office phone rings or someone walks in the door.

$20.00

Complete Self Storage Handbook

This concise and comprehensive handbook by industry expert Bob Copper contains all the tools the independent self-storage operator needs to run a successful business. It's a perfect day-to-day companion.

$49.95