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Picture of Inside Self-Storage Facility-Management Guidebook 2016 [Softcover]

Inside Self-Storage Facility-Management Guidebook 2016 [Softcover]

This Guidebook addresses key aspects of a self-storage manager’s duties and provides insight to sales, legal issues, money management, marketing, maintenance, career development, security and much more.
Availability: In stock

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Format: Softcover (USPS Shipping Required)
Length: 108 Pages

NOTE: Please allow up to three business days for the processing of your order.

Inside Self-Storage Facility-Management Guidebook 2016 [Softcover]
The facility manager is the lynchpin to success in the self-storage business. That one person or handful of people who run the operation have a direct and lasting impact on occupancy, revenue, curb appeal, public perception and so much more.
If you’re the individual responsible for managing a multi-million-dollar property, you’re central to the performance and achievement of that investment. There’s a lot you must learn and many tasks to efficiently execute. This Guidebook will help you define and clearly understand your role as well as position you for personal growth and accomplishment in the position. It’s designed to help you understand and master day-to-day facility management. Topics include:

Career Development

  • Career advice
  • The manager’s role
  • Skill improvement

Service & Sales

  • Sales strategies
  • Customer service
  • Demographics
  • Add-on profit centers
  • Difficult customers
  • Tenant insurance

Revenue Management

  • Occupancy
  • Rental rates
  • Expenses
  • Collections
  • Live and online auctions

Risk Management

  • Tenant screening
  • Crisis management
  • Facility damage
  • Onsite injuries
  • Fee administration
  • Lien sales
  • Rental agreements
  • Abandoned property
  • Ad-related liability
  • Tenant bankruptcy

Site Maintenance

  • Outsourcing
  • Tips and tricks
  • Curb appeal
  • Pest control
  • Doors
  • Roofs
  • Wrought-iron fencing


  • Ad buys
  • Promotional materials
  • Search engine optimization
  • Customer conversion
  • Online reviews
  • E-mail marketing
  • Third-party directories
  • Mobile marketing
  • Content strategy
  • Community marketing
  • Social media

Security & Technology

  • Crime prevention
  • Tools and services
  • Mobile technology
  • Tech support
  • Equipment maintenance

If you prefer to purchase this guidebook in a digital format, click here. To view other guidebooks in the 2016 series, click here.