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Picture of DVD - Training Your Self-Storage Staff to Create High-Performance Personnel

DVD - Training Your Self-Storage Staff to Create High-Performance Personnel

Learn how to build an effective self-storage training program, including systems and techniques, trainee testing, continuing education, and how to create a supportive, educational employee culture.

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Speaker: Frank Certo, Director of Property Management, Guardian Storage
Format: DVD (USPS Shipping Required)
Duration: 44 minutes

NOTE: Please allow up to three business days for the processing of your DVD order.

Training Your Self-Storage Staff to Create High-Performance Personnel
You've created a great self-storage facility and put its future into the hands of a person who did not build it and does not own it—the manager. You're taking a tremendous risk unless you also take steps to ensure positive results. In this session, our presenter will teach you how to frame and build a staff-training program, including key points to consider. Whether you have one store or 100, you'll discover systems and techniques that will turn your newbies into contributing business partners and refresh your veteran staff.

You will learn:

  • How to structure your training to ensure success
  • Office vs. field training and how to test trainees during the process
  • Follow-up sessions to ensure nothing was missed
  • Continued education for new starts and veterans
  • How to create a competitive, supportive and educational culture for lasting results

This product is also available as on-demand video, or as part of one of the following discount DVD packages: