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Picture of DVD Pre-Order - Pivot to Win It: How to Think Fast and Change Quick in Any Self-Storage Service Environment

DVD Pre-Order - Pivot to Win It: How to Think Fast and Change Quick in Any Self-Storage Service Environment


Our presenter will provide strategies to help your business be nimbler, so you can pivot and make the changes that’ll keep it relevant and profitable in any environment, now and for many years to come.
$29.00
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Speaker: John Traver, CEO, XPS Solutions
Format: DVD (USPS Shipping Required)
Duration: Approximately 60 minutes

PLEASE NOTE: This is a pre-order of a video that is being recorded at the Inside Self-Storage World Expo in Las Vegas, July 13-16. We expect all DVD pre-orders to be shipped no later than Sept. 24, 2021. For questions about an order, contact Customer Support. 

Pivot to Win It: How to Think Fast and Change Quick in Any Self-Storage Service Environment
COVID-19 took everyone by surprise, and it certainly changed the self-storage customer experience (CX). Now that the pandemic is waning, are you prepared for whatever the next great market disruptor will be? Our presenter will provide strategies to help your business be nimbler, so you can pivot and make the changes that’ll keep it relevant and profitable in any environment, now and for many years to come.

You’ll learn:

  • How the pandemic changed the self-storage CX
  • How to assess your company’s CX and how it affects brand value
  • Ways to leverage CX to create customer loyalty, even in unpredictable times
  • How to accommodate the unexpected
  • A roadmap to successful change implementation 

This product will also be available as an on-demand video sometime in late September. In DVD format, it is included as part of the following discount packages: