Speaker: Alyssa Quill, Co-Owner, Storage Asset Management
Duration: 40 minutes
Operations Manual ... What Operations Manual? Developing Self-Storage Policies and Procedures
An operations manual is critical to the success of your self-storage operation, and it doesn't have to be difficult to create one. In this session, you'll learn how to create a manual of policies and procedures for your facility and use it to improve the business. Our presenter will share a manual outline and insight for how to best use and maintain your new guide. You'll also walk away with tips for successfully implementing your policies and procedures with staff.
You will learn:
- What an operations manual is and why every self-storage facility needs one
- How to create a manual for your specific operation
- How to make the best use of your manual
- How to maintain and update your manual
- How to get employees to embrace and follow policies and procedures
This product is also available in DVD format, or as part of one of the following discount DVD packages: