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The ‘Four-Letter Words’ of Self-Storage: Words and Phrases to Avoid in the Operation of Your Business

This video identifies words and phrases self-storage operators should ban from their industry vocabulary, as they are difficult to define and invite lawsuits from tenants who misinterpret their meaning.
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$39.95

Hurdles to the Courthouse: Actions You Can Take to Reduce Your Chances of Being Sued

Learn about the most common lawsuits filed against self-storage operations, actions that expose you to legal claims, and steps you can take to avoid to keep your business out of legal entanglements.
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$29.95
$15.00

You Don’t Control the Climate! Terms to Avoid Using in Your Self-Storage Vocabulary

Learn 13 commonly used industry terms you should avoid using as part of your self-storage operation. Steering clear of these terms could help you avoid misunderstandings with customers and even litigation.
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$29.95
$15.00

Self-Storage Tenant Insurance: 39 Shades of Grey and Much More

Learn how to generate revenue with a self-storage tenant-insurance program, the right and wrong way to set up your program, how to avoid illegal programs, how to contend with price pressure and more.
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$29.95
$15.00

The Three Cs of Self-Storage Insurance: Catastrophes, Claims and Coverage

Learn about the risks that may lead to a catastrophic claim and the coverages that may help protect your self-storage business. This session shares information on options, risk management and more.
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$29.95
$15.00

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