Inside Self-Storage Facility-Operation Guidebook 2018 [Digital]
This Guidebook addresses key aspects to self-storage ownership and management providing insight to revenue, sales, legal issues, marketing, maintenance, liability, technology, security and much more.
$79.95
164 Pages PDF Format
NOTE: This digital Guidebook is in PDF format. Upon completion of purchase, it will be immediately available to you in your "My On-Demand Library."
Inside Self-Storage Facility-Operation Guidebook 2018 [Digital] Whether you’re a self-storage owner or manager, your understanding of the myriad aspects connected to facility operation has a direct correlation to the success and sustainability of the business. This Guidebook provides guidance to help operators maximize the performance of a self-storage asset with respect to occupancy, revenue, curb appeal, sales, customer service, marketing, staffing, security and so much more. Topics include:
Asset & Money Management
Operational healthFacility value Management reports Policies and procedures Facility audits Pricing Budgeting Expenses Tax issues Online auctions Eco-friendly strategies Sales & Service
Customer serviceSales techniques Cross-cultural/generational strategies Difficult tenants Mystery shopping Legal Issues
Top threatsWrongful sales Tenant life changes Rental agreements Litigation Abandoned goods Regulatory compliance Risk Management
Emergency preparednessCrime prevention Crisis management Data security Insurance coverages Claims filing Workers’ compensation Employee theft Payment issues Site Maintenance
Ongoing tasksCurb appeal Pest control Roofs Security Gates Staffing & Career Development
Company cultureStaff cultivation Hiring and training Wages and bonuses Employee evaluations Disciplinary action Medical leave Job responsibilities Career development Outsourcing & Add-On Services
Third-party managementTraining Retail sales Boat/RV Truck rentals Wine storage Records storage Cell-tower leases Office and shipping services Tenant insurance/property protection Vault storage Marketing
BudgetingResults tracking Outsourcing vs. DIY Website building Mobile Online reviews Social media Grassroots programs E-mail strategies Lead aggregators Content strategies Video Security & Technology
Key considerationsTools and programs Cloud strategies Self-service options Unmanned operation Management software Access control Video surveillance Door alarms Facility gates If you prefer to purchase this guidebook in a softcover format, click here . To view other guidebooks in the 2018 series, click here .