Products tagged with 'Sales/Customer Service'
Discover how to shape tech-based service interactions with humanistic qualities like emotion, conversation and relationships, and learn to bridge the gap between digital and people-led customer service!
Contactless interactions are all the rage in self-storage. Get vital information on how to obtain identity verification, confirm lease-agreement acceptance, provide customers with unit access and more.
Learn the ultimate process for transforming self-storage leads into rentals, including what to say and how to say it when the office phone rings or someone walks in the door.
This concise and comprehensive handbook by industry expert Bob Copper contains all the tools the independent self-storage operator needs to run a successful business. It's a perfect day-to-day companion.