Speakers: James Ross and Matthew Van Horn, Vice Presidents, Cutting Edge Self Storage Management
Format: DVD (USPS Shipping Required)
Duration: 46 minutes
NOTE: Please allow up to three business days for the processing of your order.
10 Ways to Boost Your Customer-Conversion Rate in Self-Storage
This session outlines strategies to help you convert more prospective customers to self-storage tenants—on the phone and in person. Our presenters share tips for handling phone calls and walk-in customers, as well as ways to generate more phone leads. They’ll discuss the creation of dynamic marketing campaigns, how to “pre-sell” customers and more. You’ll learn:
- How to create a sales-conversion atmosphere in today's market
- How to offer an online experience that entices customers to call
- Simple ways to increase phone and walk-in conversions
- Strategies to pre-sell customers before they ever meet the manager
- How dynamic marketing campaigns increase your conversion rate
This product is also available as on-demand video, or as part of one of the following discount DVD packages: