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DVD - Great Customer Service in Self-Storage: How to Quit Discounting and Greatly Improve Profit

Get the latest and greatest customer-service techniques and tips a self-storage operation of any size or age needs to close unit rentals at full price.

DVD - Super Sales: A Mini Clinic for Self-Storage Operators

Learn about critical sales steps and how they directly increase self-storage rentals, as well as how to assemble a lead-generation program to immediately improve occupancy.

DVD - Mastering the Art of Self-Storage Collections

Learn about the skills a self-storage manager needs to master the art of collections, including understanding important revenue numbers and creating an effective collections system.

DVD - Creative Strategies for Increasing Your Bottom Line: Self-Storage Case Studies

Learn about creative marketing techniques and effective operational strategies that will not only entice self-storage prospects but uncover hidden cash flow within your current tenant base.

DVD - Managing Self-Storage Employees: HR Perks and Pitfalls

In this session, our speaker discusses the most common staff-related challenges facing self-storage businesses today as well as strategies to avoid employment dangers.

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