Speaker: Susan Haviland, Owner and Lead Consultant, Haviland Storage Services
Format: DVD (USPS Shipping Required)
Duration: 51 minutes
NOTE: Please allow up to three business days for the processing of your DVD order.
Self-Storage Facility Auditing: Does Your System Meet Up-to-Date Standards?
Auditing your self-storage operation is essential to maintaining a successful, well-rounded site. The standards by which you run the business should be reviewed internally and externally. Do you have the right person performing your operational audits? Is your practice outdated? Would you catch employee theft with your current process? In this session, you'll learn how conduct your own facility audit and what the experts look for during the procedure.
You will learn:
- The importance of the facility audit
- When, why and how to audit your self-storage operation
- The standards by which to measure site performance
- How to ensure your auditor has the adequate training and proficiency to do the job
- What the experts look for when they audit
This product is also available as on-demand video, or as part of one of the following discount DVD packages: