Products tagged with 'Sales/Customer Service'
Learn operational tips and collection techniques to avoid self-storage lien sales as well as the best way to implement procedures if a delinquent account must go to auction.
Learn how a self-storage tenant-insurance or tenant-protection program can be a valuable source of additional revenue. Get tips on choosing a program, training staff, and marketing and selling to customers.
Get the latest and greatest customer-service techniques and tips a self-storage operation of any size or age needs to close unit rentals at full price.
In this age of social media and online reviews, it’s critical to craft a social customer-service strategy. Learn how to better serve self-storage customers online, respond to upset customers online and more.