Speaker: Mike Rhoads, Executive Vice President, PFG Capital LP
Format: Streaming Video
Duration: 48 minutes
The Anatomy of a Good Self-Storage Phone-Sales Call and Script
The No. 1 job of a successful self-storage manager is unit rentals, many of which begin on the phone. Our presenter will help you perfect your phone-sales script and presentation, providing detailed information and real-life audio examples that will help you increase your facility’s close rate. You’ll learn:
- The importance of phone sales
- The five parts of a sales call
- How to increase your "kill rate" over the phone
- Closing techniques to use for each customer
- What makes a call a success or a failure
This product is also available in DVD format, both as a single and as part of the following discount packages: