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DVD - Getting Smart: Real-World Self-Storage Applications for the Internet of Things

Our presenter will provide an easy-to-understand overview of IoT functions and how they can improve day-to-day self-storage facility management, from customer service to site maintenance to security.

DVD - In Self-Storage, Staff Is King: People-Management Mistakes to Avoid

Bad management can lead to low morale, high turnover and even liability issues. Our presenter will address some of the worst mistakes self-storage employers make when managing staff and how to do better.

DVD - Smooth Operator: How to Avoid and Resolve Disputes With Anyone in Your Self-Storage World

Our presenter will share examples and proven strategies on how self-storage facility managers can avoid disagreements and handle disputes with customers, coworkers and superiors.

DVD - Bridging the Digital Service Gap: Ways to Humanize Technology in Self-Storage

Discover how to shape tech-based service interactions with humanistic qualities like emotion, conversation and relationships, and learn to bridge the gap between digital and people-led customer service!

DVD - Spilling the Tea on Self-Storage Technology: Straight Talk From Fellow Facility Operators

Get first-hand insight from a panel of fellow self-storage operators on adopting technology. They’ll discuss which tools to use, how to implement, pros and cons, and more!

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