Inside Self-Storage Store is part of the Informa Markets Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.


Picture of DVD - Self-Storage Owner/Operator Executive Summit: Day One

DVD - Self-Storage Owner/Operator Executive Summit: Day One

This DVD includes Day One of the Self-Storage Owner/Operator Executive Summit, which addresses staffing, management techniques, and facility audits and operational reviews.

Bookmark and Share

Speaker: Bob Copper, Owner, Self Storage 101
Format: DVD (USPS Shipping Required)
Duration: Approximately 2 hours, 27 minutes (broken into three sessions)

NOTE: Please allow up to three business days for the processing of your order.

Self-Storage Owner/Operator Executive Summit
DAY ONE: Administering and Evaluating Your Self-Storage Asset

The digital summit is a new online education experience optimized for self-storage professionals. Each summit takes place live with real-time Q&A and is recorded for future distribution. This DVD contains a copy of Day One of the Self-Storage Owner/Operator Executive Summit, which took place on Oct. 16, 2013. It includes all three education sessions recorded on the day of the event. Following is a description of the session contents.

Also included with your purchase is a digital workbook you can access in PDF format. Instructions for downloading your workbook will be included with your DVD.

Session 1: Staffing

Your self-storage management staff is critical to facility success. In this segment, you'll learn professional and proven steps to hire the best people for the job. Topics include:

  • Recruiting facility managers for a modern industry era
  • Developing and implementing a training program
  • Establishing staff goals and expectations
  • Setting the example for team members
  • Creating an effective compensation program

Session 2: Professional Facility Management

Segment two teaches effective executive management skills to ensure optimum performance of your asset. Topics include:

  • Effective management styles
  • Communications 101
  • Learning to get more done through your people
  • What you need to know: understanding numbers and reports
  • Establishing policies and procedures

Session 3: Facility Audits and Operational Reviews

In segment three, you'll learn how to conduct and use an operational review and audit to maximize your business profit. Covered topics include:

  • Creating a step-by-step system for facility reviews
  • Understanding the why, who and when of a facility audit
  • Using the audit for training and operational improvement
  • Reviewing the physical plant
  • Understanding how employees steal

To purchase the Day Two DVD, click here. To buy both DVDs in a discount package that will save you $100, click here.

About the Presenter

Bob Copper is owner and partner in charge of Self Storage 101, an industry consulting firm specializing in operational improvement, training, audits, feasibility and market studies, and due diligence. As a prominent consultant, author, speaker and trainer, Bob has worked with hundreds of self-storage owners, operators and managers to develop strategies for operational improvement, revenue growth and value enhancement. As a self-storage owner himself, he also has a unique perspective that relates to working with other operators.