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Picture of Inside Self-Storage Facility-Management Guidebook 2015

Inside Self-Storage Facility-Management Guidebook 2015

Expanded for 2015! This Guidebook addresses key aspects of a self-storage manager’s duties and provides insight to sales, legal issues, money management, marketing, maintenance and much more.

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126 Pages
PDF Format

NOTE: This digital Guidebook is in PDF format. Upon completion of purchase, it will be immediately available to you in your "My On-Demand Library."

Inside Self-Storage Facility-Management Guidebook 2015
The role of a self-storage facility manager is multi-faceted and complex. Today's managers are true professionals responsible for many critical tasks: sales, customer service, marketing, facility maintenance, community relations, collections, lien sales and much more. The 2015 Facility-Management Guidebook helps to define the duties of a self-storage manager and provides insight to several key job areas. It pro-vides information you need to understand, embrace and excel at day-to-day facility management.

PLEASE NOTE: The 2015 Facility-Management Guidebook has been expanded to include content previously published in standalone, topical editions on add-on profit centers, marketing and technology. Covered topics include:


  • Manager-to-manager advice

Service & Sales

  • Customer service
  • Curb appeal
  • Sales tips
  • Lead management
  • Closing techniques
  • Ancillary and retail sales

Revenue Management

  • Occupancy
  • Rental rates
  • Expenses
  • Collections
  • Auctions

Security & Technology

  • Security strategies
  • Security equipment
  • System maintenance
  • Locks
  • Tech tools
  • Management software
  • Mobile technology

Legal Issues

  • Wrongful-sale claims
  • Rental agreements
  • Contract clarity
  • Authorized access
  • Tenant death
  • Ad-related liability
  • Onsite injuries
  • Facility damage

Site Maintenance

  • Maintenance myths
  • Spring-cleaning checklists
  • Winter maintenance
  • Pest control
  • Tenant files


  • Target markets
  • Inbound marketing
  • Touch marketing
  • Dispersion methods
  • Search engine optimization
  • Online tactics
  • Content strategy
  • Social media

To view other guidebooks in the 2015 series, click here.