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Handling Customer Reviews and Complaints in a Facebook World

In this age of social media and online reviews, it’s critical to craft a social customer-service strategy. Learn how to better serve self-storage customers online, respond to upset customers online and more.
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$29.95
$15.00

3-Mile Domination: How to Lead Your Self-Storage Market

Most self-storage facilities have a sphere of influence of three miles or less. Learn how to dominate this market through technology, marketing, customer service, revenue management and training.
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$29.95
$15.00

Going Mobile With Your Self-Storage Website and Other Online Presence

This session addresses the basics of mobile apps and websites and what makes a great mobile self-storage website. Our presenters talk about mobile website design, QR codes and more.
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$29.95
$15.00

Self-Storage Tenant Insurance: 39 Shades of Grey and Much More

Learn how to generate revenue with a self-storage tenant-insurance program, the right and wrong way to set up your program, how to avoid illegal programs, how to contend with price pressure and more.
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$29.95
$15.00

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