Products tagged with 'Sales/Customer Service'

Great Customer Service in Self-Storage: How to Quit Discounting and Greatly Improve Profit

Get the latest and greatest customer-service techniques and tips a self-storage operation of any size or age needs to close unit rentals at full price.

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$29.95
$12.00

Handling Customer Reviews and Complaints in a Facebook World

In this age of social media and online reviews, it’s critical to craft a social customer-service strategy. Learn how to better serve self-storage customers online, respond to upset customers online and more.

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$29.95
$15.00

Handling Tricky Customer-Service Issues in Self-Storage

Learn how to effectively address difficult customer-service situations in self-storage, including procedures to put in place, how to initiate contact and how to close an interaction once resolution is reached.

$19.00

Inside Self-Storage 2012 Digital Magazine Library

Tremendous savings! The Inside Self-Storage 2012 Digital Magazine Library contains all 12 issues of ISS from 2012 in a single convenient purchase!

$79.95
$39.00