Speakers: Kraig Haviland, Director of Operations, San Diego Self Storage; Susan Haviland, Founder and CEO, Haviland Storage Services
Format: DVD (USPS Shipping Required)
Duration: 50 minutes
NOTE: Please allow up to three business days for the processing of your order.
Lessons We've Learned in 50 Years of Self-Storage
Join two well-versed industry veterans as they share quick-hitting pearls of wisdom gleaned during their combined 50 years of self-storage experience. During this lively session, our presenters will share truisms about the industry and what they’ve learned from their successes and failures—all doused with a splash of humor. The conversation will explore all aspects of facility ownership and operation. You’ll learn:
- Strategies related to hiring and firing
- Tactics to consider when selecting a self-storage site
- Best practices from industry experts
- The most important people in your organization (and why)
- What does and doesn’t work when it comes to marketing
This product is also available as on-demand video, or as part of one of the following discount DVD packages: