Inside Self-Storage Facility-Operation Guidebook 2017 [Digital]
This Guidebook addresses key aspects to self-storage ownership and management providing insight to revenue, sales, legal issues, marketing, maintenance, liability, technology, security and much more.
PDF Format NOTE: This digital Guidebook is in PDF format. Upon completion of purchase, it will be immediately available to you in your "My On-Demand Library." Inside Self-Storage Facility-Operation Guidebook 2017 [Digital] Whether you’re a self-storage owner or manager, your understanding of the myriad aspects connected to facility operation has a direct correlation to the success and sustainability of the business. This Guidebook provides guidance to help operators maximize the performance of a self-storage asset with respect to occupancy, revenue, curb appeal, sales, customer service, marketing, staffing, security and so much more. Topics include: Asset Management Operational framework Policies and procedures Pricing Collections Lien process Online auctions Budgeting Expense management Tax issues Facility audits Management reports Competition Facility value Exit strategies Selling a property Sales & Service Customer service Sales techniques Add-on profit centers Retail merchandising Unhappy customers Tenant insurance Legal Issues Top threats Rental agreements Wrongful sales Abandoned goods Litigation Law enforcement Abandoned records Overtime laws Vehicle storage Risk Management Crime prevention Site safety Tenant screening Tenant privacy Police partnerships Injury prevention Disaster planning and recovery Risk mitigation Insurance coverages Claims filing Workers’ compensation Tenant insurance Boat/RV liability Site Maintenance Outsourcing Curb appeal Security Staffing & Career Development Career advice Management performance Staff cultivation Hiring and training Wages and bonuses Incentivizing staff Employee evaluations Discipline and termination Succession planning Outsourcing Human resources Payment processing Truck rentals Online-auction services Cell-tower leases Call centers Marketing Target markets Budgeting Lease-up strategies Branding Promotional materials Offline methods Grassroots programs Charitable events Public relations Results tracking Online performance Digital strategies Website building Social media Content strategies Video Consumer reviews Signage Security & Technology Industry evolution Trends Automation Mobile solutions Software Web-based programs Tech support Customer and business data Security systems Cloud-based surveillance
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