Inside Self-Storage Facility-Management Guidebook 2014
This Guidebook addresses key aspects of a self-storage manager’s duties and provides insight on optimizing collections, handling legal issues, improving sales, service, money management and more.
PDF Format NOTE: This digital Guidebook is in PDF format. Upon completion of purchase, it will be immediately available to you in your "My On-Demand Library." Inside Self-Storage Facility-Management Guidebook 2014 The role of a self-storage facility manager continues to evolve as business operation becomes more intricate. To keep up with the changing dynamics of the job, successful managers must continue to hone their skills and educate themselves on best practices for critical tasks such as sales, customer service, marketing, facility maintenance, community relations, collections, lien sales, crisis management, problem solving and much more.
This Guidebook addresses key aspects of a self-storage manager’s duties and provides insight from industry experts. It provides information you need to understand, embrace and excel at day-to-day facility management. Covered topics include:
Customer service Sales skills Pricing and discount strategies Collections Problem solving Expense management Safety practices Legal risks Crisis management Policies and procedures Online lien sales Facility maintenance Retail sales Truck rentals
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