Speaker: Brad North, President, Advantage Consulting & Management
Format: DVD (USPS Shipping Required)
Duration: 38 minutes
Perfecting Your Self-Storage Sales Presentation
Sales skills are essential in the self-storage industry, and so every facility manager and operator must master them. In this session, you'll learn ways to improve your sales presentation and bottom-line profitability, including how to set yourself apart from competition by building value and trust with each customer. Our presenter will discuss ways of engaging the customer, how to present your unique advantages, and how to set more appointments. He'll teach you how to convert more callers and walk-ins to actual customers, and how this will improve your revenue management and profit.
You will learn:
- How to master the sales presentation and earn the customer's business
- Five critical steps to selling and converting more callers to customers
- How to discover your customers' needs
- How to overcome customer objections and close the sale
- How to present your facility's features and benefits
This product is also available as on-demand video.
A preview of the DVD can be watched below: