Speaker: Bob Copper, Owner, Self Storage 101
Duration: 49 minutes
Mastering the Art of Self-Storage Collections
The professional self-storage manager has two primary responsibilities: to rent space and collect rent. Sadly, managers often aren't given the tools they need to effectively complete these tasks, particularly the latter. Some people have a natural inclination for sales; few have a talent for collecting money. This session focuses on the skills a manager needs to master the art of collections. Learn how the ability to collect rent has a critical impact on the success and profitability of a facility, how to understand important revenue numbers, and how to create a system that will ensure a high collections rate and lower accounts receivables.
You will learn:
• How your ability to collect rent has a critical impact on facility profitability
• How to understand important revenue numbers
• How to create an effective collections system
This product is also available in DVD format.