Speaker: Cheli Rosa, Director of Marketing, StorageStuff.Bid
Format: Streaming Video
Duration: 49 minutes
Money In: Recovering Self-Storage Debt
With an overall national increase in self-storage occupancy rates, operators need a solid plan for recovering debt owed and freeing up rental space. You should have a collections procedure in place before you rent your first unit! This session will help you create or update your strategy for dealing with delinquent tenants and recovering past-due rent. You’ll learn:
- The importance of a well-written lease and customer-information questionnaire
- Late-fee and -notice strategies
- How to pre-plan for collections
- Tips for collection calls that work
- What to do if you just can’t get your tenant to pay
This product is also available in
DVD format, both as a single and as part of the following discount packages: