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DVD Pre-Order - Effective Expense Management: Minimizing Costs and Maximizing Facility Revenue
Get insight to your self-storage expenses, strategize your budget and minimize costs. This session will teach you best practices for spending as well as industry averages and money-saving ideas.
DVD Pre-Order - The 5 Costliest Mistakes Being Made By Self-Storage Owners
Learn how to avoid common self-storage operational mistakes by improving manager training, marketing techniques, the facility website, customer conversion and revenue management.
DVD Pre-Order - Tried and Tested Techniques for Maximizing Self-Storage Collections
Learn proven strategies for maximizing revenue by managing your collections efforts. You'll discover best practices, how to condition customers to pay, and goal-setting to minimize past-due accounts.
DVD Pre-Order - Self-Storage Manager Motivation and Retention
Learn how to recognize a good self-storage manager (or a bad one) as well as ways to retain key staff, create effective bonus structures, implement pay raises, and improve training results.
DVD Pre-Order - Self-Storage Selling Techniques: A Hands-On Practicum
Learn the differences between self-storage phone transactions and walk-in visits, and see actual demonstrations for how to guide customer conversations and successfully close each deal.
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