This video identifies words and phrases self-storage operators should ban from their industry vocabulary, as they are difficult to define and invite lawsuits from tenants who misinterpret their meaning.

Converting an existing building to self-storage can be lucrative but isn’t without its challenges. This session provides an insider's view on the process, pitfalls, benefits and drawbacks.

Reality TV shows like “Storage Wars” provide the self-storage industry with publicity, but they can have a negative impact on the business. This video explains how and provides solutions to potential risk.

Learn how adding ancillary services to your self-storage business can increase revenue and raise property value. Topics covered include retail sales, cell towers, truck rental specialty storage and much more.